VTX Telecom

FAQ - VTX Telecom Rates

About VTX Telecom Rates

How do I find out the per minute rate to call a certain destination?
  • Please refer to the rate table.
  • Be sure to acknowledge the difference between city rates, country rates, and mobile rates.
Will the rates ever change?
  • The rates will be adjusted according to market factor;
  • We do our best to notify our customer whenever a change is necessary.
  • Rates are subject to change without notice.
How is the usage calculated?
  • Since our per-minute rate is sub penny, we rate each call up to the third decimal point.
  • Your usage will be calculated based on full-minute increment, with partial minutes rounded up to the next full minute on each call.
Is there going to be any other charges I should be aware of?
  • There is absolutely no other additional or hidden charge.
  • If you have any question regarding your usage and/or statement, please feel free to contact us at any time.
Why is local toll rate higher than inter-state rate?
  • For local toll calls, since the call is originated and terminated within the same state, which is considered as state commerce, the local and state government have the authority to tax the call.
  • The taxes combined caused the rate to be higher than inter-state call, which only Federal government has the authority to tax.
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